FlowVetted Help Center
Whether you’re a business looking to hire an automation expert or a provider managing your listing, this page will point you to the right answer. Most questions are covered below; anything else, reach us through the contact form and we’ll respond within two business days.
For businesses hiring an expert
Browsing, comparing, and contacting providers on FlowVetted is completely free. Use a category page — for example, AI automation experts for Shopify stores — to compare providers ranked by their Provider Satisfaction Index (PSI). Once you find a fit, use the inquiry form on that provider’s profile; your message routes securely through FlowVetted, and we never sell or share your contact details. If you’re unsure how to choose between similar providers, each category page includes a short selection guide covering platform fit, budget tier, and coverage.
For providers managing a listing
If your agency already appears on FlowVetted, you can claim your listing for free to correct details, add case studies, and start collecting reviews. From there you can stay on the Free plan or upgrade to Featured or Premium to receive client inquiries directly. To have your listing removed entirely instead, submit a data removal request.
Account & login
Most actions on FlowVetted — browsing, contacting providers, reading category pages — don’t require an account. An account is needed to claim a listing, submit a verified review, or manage a paid plan. If you’re having trouble logging in, use the password reset link on the login page; if that doesn’t resolve it, contact us with the email associated with your account.
Reviews & PSI
If you’re a client who wants to leave feedback, see Submit a Review for the process and what we ask for. If you’re a provider with a question about why your PSI isn’t showing yet, it’s likely because your listing hasn’t yet reached the 10 verified reviews required to publish a score — see How Rankings Work for the full explanation.
Billing & plans
Featured and Premium plans are billed monthly in USD and can be upgraded, downgraded, or cancelled at any time from your account settings. Cancelling a paid plan doesn’t remove your listing — it simply returns to the Free tier and stops receiving new inquiries through the platform. For billing issues, such as a failed payment or an invoice question, contact us with your account email.
Data & privacy
To understand what data we collect and how it’s used, see our Privacy Policy. California residents can use the Do Not Sell/Share My Info option, and anyone — business, provider, or reviewer — can request that their data be corrected or removed via the same data removal page.
Still need help?
Browse the full list of common questions on our FAQ page, or reach our support team directly through the contact form. Please include your account email and a description of the issue so we can help faster.