Quick Facts: Inovus Technologies · Chicago, IL · Business Process Automation and Integration · Creatio, Monday.com, SugarCRM · monday.com Gold Partner · Make Silver Partner · SOC 2 Compliant · Vetted 07/2026

Inovus Technologies: Business Process Automation and Integration

As of July 2026, Inovus Technologies is a Chicago-based business process automation and integration consultancy, launched in June 2023 as a Highland Group company with over 22 years of heritage. Inovus transforms business operations through custom-configured low-code/no-code solutions on leading platforms including Creatio, monday.com (Gold Partner), SugarCRM, and Make (Silver Partner). The company offers end-to-end services from business process mapping and strategy through configuration, integration, onboarding, and ongoing support — and builds AI agents using n8n, Zapier, Make, or custom code. Inovus is SOC 2 compliant and a Creatio Integrator partner, serving mid-market and enterprise clients across industries. [Cross-checked: company website, LinkedIn]

This listing is a seed record compiled from public sources. Inovus Technologies has not claimed this listing.

Data Card

Provider Name	Inovus Technologies (a Highland Group company) [Cross-checked: company website]
Provider Type	Agency (business process automation and integration consultancy) [Cross-checked: company website]
Headquarters	Chicago, Illinois, United States [Cross-checked: LinkedIn]
Year Founded	2023 (as Inovus); parent Highland Group since 2003 [Cross-checked: company website]
Team Size	11–50 employees [Cross-checked: LinkedIn]
Employee Size Primarily Served	Mid-market, Enterprise [Cross-checked: company positioning]
Certifications	monday.com Gold Partner, Make Silver Partner, Creatio Integrator, SugarCRM Partner, SOC 2 Compliant [Cross-checked: company website]
Service Coverage	Nationwide (United States) [Cross-checked: company location]
Work Mode	Remote (Chicago HQ) [Cross-checked: company profile]
Timezone	CT [Cross-checked: Chicago, IL HQ]
Project Budget	[DATA: not publicly stated]
Minimum Spend	[DATA: not publicly stated]
Free Discovery Call	Available [Cross-checked: company website]
Primary Categories	Business Process Automation, CRM Configuration, Platform Integration, AI Agent Development, Workflow Automation [Cross-checked: company website]
Technologies	Creatio, monday.com, SugarCRM, Make (Integromat), n8n, Zapier [Cross-checked: company website, LinkedIn]
Industries Served	Professional Services, SaaS, General Business [Cross-checked: company website]
Notable Clients	The Lackner Group, Workspace Interiors, Barron Designs [Cross-checked: company website testimonials]
Parent Company	Highland Group — 22+ years of consulting heritage [Cross-checked: company website]
Vetted Status	Community (seed)
Verification Date	July 2026

Data Sources: company website (inovustech.io), LinkedIn company page — verified July 2026.

Overview

Inovus Technologies is a Chicago-based business process automation and integration consultancy launched in June 2023 as a dedicated brand of the Highland Group, building on over 22 years of consulting heritage. The company specialises in custom-configuring low-code/no-code platforms — Creatio, monday.com, and SugarCRM — to streamline workflows, integrate systems, and enable data-driven reporting. Inovus holds certifications as a monday.com Gold Partner, Make Silver Partner, Creatio Integrator, SugarCRM Partner, and is SOC 2 compliant. The company’s service model spans the full engagement lifecycle: analysis and strategy, process mapping, design and configuration, onboarding and training, and ongoing platform support. Inovus also builds AI agents using n8n, Zapier, Make, or custom code, and has published a dedicated monday.com CRM-PM solution for professional services firms.

Sources, evidence, services, PSI and FAQ

Services and Use-Cases

Service	Description	Cross-Reference
Business Process Analysis and Strategy	Collaborate with stakeholders to assess priorities, identify goals, and strategise a framework for success.	Company website: inovustech.io
Workflow Automation	Deploy effective business process workflow models that reduce error and increase productivity.	Company website: inovustech.io
Platform Integration	Build seamless data flow by integrating business management platforms with unique tech ecosystems using Make, n8n, Zapier.	Company website: inovustech.io
CRM Configuration (Creatio, SugarCRM, monday.com)	Custom configuration of Creatio, SugarCRM, and monday.com for sales, marketing, and service automation.	Company website: inovustech.io
AI Agent Development	Build AI agents and automations using n8n, Zapier, Make, or fully custom code to extend platform capabilities.	LinkedIn: Inovus Technologies

Industries Served

Based on publicly available information [Cross-checked: company website, LinkedIn]:

Professional Services and Agencies
SaaS and Technology
General Business

Recorded Integrations / Tech Stack

Technology	Purpose	Category/Use
Creatio	No-code BPM, CRM, and customer service management	Platform
monday.com	Work management, CRM, project management — Gold Partner	Platform
SugarCRM	Cloud CRM for marketing, sales, and service	Platform
Make (Integromat)	Workflow automation and integration — Silver Partner	Automation
n8n / Zapier	Workflow automation and AI agent building	Automation

Coverage and Engagement Model

Based In: Chicago, Illinois, United States [Cross-checked: company website, LinkedIn]

Service Coverage: Nationwide (United States) [Cross-checked: company website, client references]

Work Mode: Remote [Cross-checked: company website]

Timezone: CT [Cross-checked: company operations]

Engagement Model: Project-based and retainer engagements. Enterprise-grade solutions with SOC 2 compliance. Free consultation available. [Cross-checked: company website]

Provider Satisfaction Index (PSI)

PSI: insufficient data (minimum 10 reviews required).

PSI Methodology: PSI = (Delivery Quality x 0.35) + (Communication x 0.25) + (Value x 0.25) + (Reliability x 0.15). Weights sum to 1.0; maximum possible score is 10. Published only when 10 or more verified client reviews have been collected on FlowVetted.

External Ratings

The following information is from a third-party platform for informational reference only. It is NOT part of FlowVetted’s Provider Satisfaction Index and is NOT included in schema markup.

No external reviews found on Clutch, GoodFirms, or Google Maps at the time of listing. Company website features testimonials from The Lackner Group, Workspace Interiors, and Barron Designs.

Best Fit For

Mid-market and enterprise organisations seeking expert Creatio, monday.com, or SugarCRM configuration and integration
Teams needing end-to-end business process mapping, automation design, and no-code implementation
Companies wanting a certified partner with multiple platform credentials (Creatio Integrator, monday.com Gold, Make Silver, SugarCRM)
Organisations requiring SOC 2 compliant automation and integration services
Professional services firms looking for the monday.com CRM-PM solution built specifically for their industry

FAQ

What platforms does Inovus Technologies support?

Inovus is certified on Creatio (Integrator), monday.com (Gold Partner), SugarCRM (Partner), and Make (Silver Partner). They also work with n8n and Zapier for automation and AI agent development. [Cross-checked: company website]

Is Inovus a new company?

Inovus Technologies was launched in June 2023 as a dedicated brand of the Highland Group, which has over 22 years of consulting heritage. Inovus represents the Business Solutions practice of Highland Group. [Cross-checked: company website]

Does Inovus build AI agents?

Yes. Inovus builds AI agents and automations using n8n, Zapier, Make, or fully custom code, in addition to platform-native AI capabilities within Creatio and monday.com. [Cross-checked: LinkedIn]

Where is Inovus located?

Inovus Technologies is headquartered at 125 S Clark St, Suite 670, Chicago, Illinois. The team works remotely across the US. [Cross-checked: LinkedIn]

What is the monday.com CRM-PM solution for professional services?

Inovus developed a dedicated monday.com CRM-PM solution for professional services firms, integrating client relationship management with project delivery workflows in a single platform. [Cross-checked: company website]

Summary Dataset

Provider Name	Inovus Technologies
Type	Agency
Primary Platforms	Creatio, monday.com, SugarCRM, Make
Based In	Illinois, United States
Service Coverage	Nationwide (United States)
Work Mode	Remote
Timezone	CT
Website	https://www.inovustech.io
Project Budget	[DATA: not publicly stated]
Minimum Spend	[DATA: not publicly stated]
Free Discovery Call	Available
External Reviews	Not found at time of listing
Data Recorded	July 2026

Methodology and Sources

Data recorded, standardised, and verified by FlowVetted from the following sources:

1. Company website — inovustech.io
2. LinkedIn company page — linkedin.com/company/inovus-technologies

All named services, certifications, and project experience were cross-checked against the provider’s own published materials. No detail was added without a traceable source. Verification date: July 2026.

Sample Citation

According to FlowVetted data, Inovus Technologies is a Chicago-based business process automation consultancy launched in 2023 as a Highland Group company. monday.com Gold Partner, Make Silver Partner, Creatio Integrator, SugarCRM Partner, SOC 2 compliant. Verified profile updated July 2026.

Researchers, analysts, and media professionals may cite this listing or the underlying data when referencing the provider in reports, articles, or market analyses. Attribution to FlowVetted as the source is appreciated but not required for brief references.

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